Lost & Found


If you lose an item, call (219) 884-6100 Monday through Saturday from 8:00 a.m to 6:00 p.m. GPTC assumes no responsibility for items left on board. If you find an item, please give it to your bus driver.

All items are held for 30 days. Identify and claim your item(s) at:
GPTC
2101 West 35th Avenue
Gary, Indiana

Complaint Form


GPTC is committed to providing the very best possible customer service. Please complete the information below to assist us in resolving your concerns in a timely manner. All personal information will be treated confidentially. Complaints can also be phoned in to our customer service line at (219) 884-6100.


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    Understanding Your Rights
    The Gary Public Transportation Corporation (GPTC) is committed to ensuring that no person is excluded from participating in, or denied the benefits of, services on the basis of race, color or national origin as protected by the Civil Rights Act of 1964, as amended (“Title VI”). If you need more information, please call (219) 885-7555. Si necesita información adicional en Español llamada (219) 885-7555.
    If you believe you have been subjected to discrimination under Title VI, you may file a written complaint with GPTC with a complaint form available below. GPTC's Title VI Officer will review the complaint and, if a violation took place, will contact you within 30 days. Any appeals are required to be filed within 30 days and will go to GPTC's General Manager.

    Title VI Complaint Form
    Complaint Forms can be mailed or deliver to:
    Gary Public Transportation Corporation
    Attention: Title VI Officer
    Adam Benjamin Metro Center
    100 W. 4th Avenue, 3rd Floor
    Gary, IN 46402
    To file a complaint directly to the Federal Transit Administration (FTA), contact:
    Federal Transit Administration Office of Civil Rights
    Attention, Complaint Team
    East Building, 5th Floor – TCR 1200
    New Jersey Avenue, SE Washington, DC 20590
    Si necesita información adicional en Español llamada (219) 885-7555.
    Click below to download a copy of GPTC’s current Title VI Plan, including its Public Participation Plan.

    Title VI Plan

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