Please use the following online form to submit your complaint.

    Do you need communication by Indiana Relay Services?

    YesNo

    Date of Incident:

    Time of Incident:

    Nature of your complaint

    Was the problem:

    Name of GPTC employee involved (if known):

    Is this related to the Americans with Disabilities Act (ADA)?YesNoUnknown

    Please explain your complaint:

    GPTC works in collaboration with the Lake County Council on Accessible Transportation (CAT), which is made up of riders who use paratransit services and have undergone training in how to handle ADA complaints. Upon request, the CAT is available to review your complaint.

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